hhi77's Privacy Policy
This policy provides a complete description of how your personal information is collected, stored, used, and protected at hhi77.
Introduction & Scope
hhi77 ("we", "our", "platform") operates a safe and trustworthy online casino and betting service for users in Bangladesh. When you visit the hhi77 website, create an account, or use our services, we collect and process certain information about you.
This Privacy Policy explains what types of information we collect, how we use it, who we share it with, and what measures we take to protect your information. This policy applies to all services and products of hhi77.
By continuing to use our platform, you are considered to have consented to the terms set out in this Privacy Policy. If you do not consent, please refrain from using the platform. This policy may be updated periodically; continuing to use the platform after changes take effect means you have accepted the revised policy.
Information We Collect
hhi77 collects user information from various sources. This information is used to improve the quality of our services, ensure security, and provide you with a personalized experience.
2.1 Information You Provide Directly
Information you voluntarily provide to us includes:
- Full name and date of birth (for age verification — minimum 21 years)
- Email address and mobile number
- Payment details — such as bKash, Nagad, Rocket, or Upay numbers, or bank account details
- Identity verification documents (National ID card or passport)
- Messages sent to support via live chat or email
2.2 Automatically Collected Information
When you use hhi77, the following information may be collected automatically:
- IP address and device type
- Browser version and operating system
- Pages visited, click data, and session duration
- Data collected through cookies and similar tracking technologies
- Transaction history and gaming activity
2.3 Information Received from Third-Party Sources
In certain circumstances, we may receive information from trusted third parties to verify your identity or ensure the security of your account. This information is used only for lawful purposes.
Purpose of Information Use
hhi77 uses collected information for the following legitimate purposes. We never process your personal information unnecessarily.
Information is used to create, verify, and manage your account, and to help you sign in to the platform.
Payment details are used to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
Information is analyzed to protect the integrity of the platform, prevent unauthorized access, and detect suspicious activity.
Information is used to resolve your issues via live chat or email and to provide 24/7 support.
User behavioral data is analyzed to improve our gaming products, promotions, and platform experience.
Subject to your consent, you will be informed about relevant promotions, bonuses, and platform updates.
Cookies & Tracking Technologies
Cookies and similar tracking technologies are used on the hhi77 website. Cookies are small text files that your browser stores on your device. They help keep the platform functional and improve your experience.
You can control or disable most cookies by changing your browser settings. However, disabling essential cookies may disrupt some core functionality of the platform.
Sharing Information with Third Parties
hhi77 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the limited and specific circumstances listed below:
Only necessary information is shared with trusted partners who assist us in providing essential services such as payment processing, identity verification, and data storage. These partners operate under strict confidentiality agreements.
We may provide required information when legally obligated to do so pursuant to a court order or a lawful request from a relevant authority. In such cases, we always aim to provide only the minimum information necessary.
Information may be shared with relevant authorities or security agencies as needed to detect and prevent fraud, money laundering, or other illegal activity.
In the event of a merger, acquisition, or asset transfer, user information may be transferred, but the new party will be bound to comply with this same Privacy Policy.
Data Security Measures
hhi77 applies industry-standard technical and organizational measures to protect your personal information. Our security framework includes the following elements:
All data transmitted between you and our servers is protected with the highest-grade SSL encryption.
Only authorized personnel can access your information, and they are required to follow strict confidentiality policies.
Our systems undergo regular security audits and are actively monitored for potential vulnerabilities.
Collected data is stored on encrypted and secured servers, with regular backups maintained.
While we make every effort to protect your information, no method of transmitting data over the internet can guarantee complete security. We advise you to keep your login credentials private and to access the platform from familiar or trusted devices.
Data Retention Period
hhi77 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.
We retain your information while your account is active. Even after an account is closed or deactivated, financial transaction records and identity verification documents may be retained for a specified period due to legal requirements.
Once the required retention period has ended, we securely delete or anonymize your personal information so that you can no longer be identified.
Your Rights
As a user of hhi77, you have the following rights regarding your personal information. Contact us to exercise these rights.
To exercise any of the above rights, please email [email protected] or contact our 24/7 live chat support. We will verify your request and respond as quickly as possible.
Protection of Minors
hhi77 provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors. Completion of an age verification process is mandatory when creating an account.
If we become aware that a minor has created an account on our platform or has provided us with information, we will immediately close the relevant account and delete the collected information.
If parents suspect that their minor child has registered on our platform, please contact us at [email protected].
Policy Changes & Updates
hhi77 may update this Privacy Policy as needed. Changes may be made due to updates to services, technology, or legal obligations. For any significant changes, we will endeavor to notify you by email or through the platform.
The updated policy will take effect from the date it is published on this page. Continuing to use the platform after changes have been made means you have accepted the revised policy.
We advise you to review this page regularly so that you remain informed about the latest Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. hhi77's support team is available in both Bengali and English, 24 hours a day, 7 days a week.
Privacy-Related Contact
Contact us directly for any data protection matter
Live Chat — Available 24/7 | Service in Bengali and English
We may require identity verification to properly process your request. This ensures that we are providing the right information to the right person and preventing unauthorized access.